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Things That Stick In Your Craw

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Slap Shot
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trixR4kids wrote:

davescharf wrote:

Is there really a worse outfit in business than TicketMaster? We bought tickets to see Frozen the Musical back in the Fall of 2019 then COVID happened and it’s finally coming back this Fall.

The performance dates got changed and we were automatically assigned a new date which doesn’t work. I tried to get through to do an online exchange all weekend and both their phone support and online chat support were down. I finally just requested a refund and bought new seats after I was able to confirm that I wouldn’t be charged their ridiculous fees a second time.

I just hate dealing with them so much

They're the worst, they basically just buy up all the tickets via bots and sell them at exorbitant prices. And like any monopoly they tell people to get bent if there's a customer service issue like yours with zero recourse. Xfinity is probably a better company than ticketbastard.

That's awesome - I haven't seen that one used before.


   
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The Rube
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You've never heard the term "ticketbastard?" Wow.

When you tell somebody somethin', it depends on what part of the United States you're standin' in... as to just how dumb you are.


   
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MNNavy
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The Rube wrote:

You've never heard the term "ticketbastard?" Wow.

I was thinking the same thing. In fact, I'm pretty sure I saw it used on this site nearly a decade ago. I know I'VE been calling them that for at least that long.

Tact is the ability to step on a man's toes without messing up the shine on his shoes - Harry S Truman


   
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Norm
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MNNavy wrote:

The Rube wrote:

You've never heard the term "ticketbastard?" Wow.

I was thinking the same thing. In fact, I'm pretty sure I saw it used on this site nearly a decade ago. I know I'VE been calling them that for at least that long.

Yup, this is where I first saw it. Years ago.


   
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trixR4kids
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Yeah I def saw it here back in the day :)


   
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5 O.T.
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The origin of the term "TicketBastard" may very well go back to when Ticketmaster started in 1976. However, Pearl Jam is widely credited with popularizing the term in 1994 with a boycott campaign against ticketmaster known as TicketBastard.

The company I worked for at the time had exclusive merchandising rights with Pearl Jam. We worked with Pearl Jam to produce their full range of merchandise sold on tour, through the Pearl Jam Ten Club fan club and to retail. The Pearl Jam TicketBastard boycott and cancelled touring cost the band and our company a ton of money in lost ticket sales and merchandising sales. :censored:

From Time magazine:

<img class="go2wpf-bbcode" src="

1" alt="">

https://www.seattleweekly.com/music/pearl-jam-versus-ticketmaster/


   
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MNGophers29
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People who ask dumb questions.


   
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Kelly Red
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Holy Hell! We just returned from 4 days in Seattle and Olympia visiting family. Temps ranged from 104-109, with neither house having air conditioning. It was brutal. Yesterday at 109 we literally sat under a sprinkler all afternoon. The heat broke last night and dropped 30 degrees by 9:00.

Note: Due to inflation dirty deeds will no longer be done dirt cheap.


   
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The Rube
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5 O.T. wrote:

The origin of the term "TicketBastard" may very well go back to when Ticketmaster started in 1976. However, Pearl Jam is widely credited with popularizing the term in 1994 with a boycott campaign against ticketmaster known as TicketBastard.

The company I worked for at the time had exclusive merchandising rights with Pearl Jam. We worked with Pearl Jam to produce their full range of merchandise sold on tour, through the Pearl Jam Ten Club fan club and to retail. The Pearl Jam TicketBastard boycott and cancelled touring cost the band and our company a ton of money in lost ticket sales and merchandising sales. :censored:

From Time magazine:

<img class="go2wpf-bbcode" src="

1" alt="">

https://www.seattleweekly.com/music/pearl-jam-versus-ticketmaster/br >

Saw Pearl Jam in 1995 (Milwaukee) during this ordeal. Buddy was a Ten Club member, I don't recall if they went through another service, or just sold tickets themselves. The name on the ticket had to match ID, and was allowed a +1. It was something like $20, sat 9th row in the amphitheater. HELL of a show, too.

The setlist of the show I was at:

https://www.setlist.fm/setlist/pearl-jam/1995/marcus-amphitheater-milwaukee-wi-43d66337.html

When you tell somebody somethin', it depends on what part of the United States you're standin' in... as to just how dumb you are.


   
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MNGophers29
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MNGophers29 wrote:

People who ask dumb questions.

Along the same lines, in the future when some dumbass says something that doesn’t fit with the site’s standards and those that contribute to said dumbassery, I think they should get a week long timeout and then their posts deleted rather than locking the thread. Some of us follow the guidelines and appreciate being able to post certain things as it may be a stress reliever.


   
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The Rube
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A warning shot, then if there is a follow-up, THEN the timeout.

When you tell somebody somethin', it depends on what part of the United States you're standin' in... as to just how dumb you are.


   
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MNGophers29
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The Rube wrote:

A warning shot, then if there is a follow-up, THEN the timeout.

I am on board with this. There were a few “warning shots” today, right away too and it still continued.


   
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The Rube
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There were a few, yes.

When you tell somebody somethin', it depends on what part of the United States you're standin' in... as to just how dumb you are.


   
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Steve MN
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Cowgirl wrote:

And, they found her:

https://www.cyclingnews.com/news/police-find-and-arrest-spectator-who-caused-mass-tour-de-france-crash/

B1G refs... corrupt, or just incompetent?


   
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Bertogliat
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The article states one of the riders had to withdraw the next day after finding out he had broken both arms.... yeesh.

Imagine the work that goes into training for the Tour de France as well as all the time and money spent supporting the athlete, only to have it taken away on Day 1 because some self-important jerk had to hold an enormous sign out into the road to get on TV. I am glad she has been arrested. Sounds like she'll have to pay a fine.

I could understand if the rider's sponsor sued the woman to recoup some of their costs. Although I don't think she deserves to be financially ruined over this, I would sue for a quantity in proportion to her ability to pay. Wealthy = big lawsuit. Poor = no lawsuit.


   
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Zwak
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Bertogliat wrote:

The article states one of the riders had to withdraw the next day after finding out he had broken both arms.... yeesh.

Imagine the work that goes into training for the Tour de France as well as all the time and money spent supporting the athlete, only to have it taken away on Day 1 because some self-important jerk had to hold an enormous sign out into the road to get on TV. I am glad she has been arrested. Sounds like she'll have to pay a fine.

I could understand if the rider's sponsor sued the woman to recoup some of their costs. Although I don't think she deserves to be financially ruined over this, I would sue for a quantity in proportion to her ability to pay. Wealthy = big lawsuit. Poor = no lawsuit.

Totally agree. This was boneheaded all the way around. Couldn't she see that the cyclists were pretty much taking up the whole width of the road and that it might not be a good idea to step into it? I too am glad she got caught.


   
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Steve MN
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One other thing that you can see more clearly in some of the video footage is that he doesn't just run into the stupid sign, he clips her arm in the process. Given how the sign bent, I suspect he could have managed that part, but running into her arm slowed him down and deflected him enough to cause the complete mess.

B1G refs... corrupt, or just incompetent?


   
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Cowgirl
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Bertogliat wrote:

The article states one of the riders had to withdraw the next day after finding out he had broken both arms.... yeesh.

Imagine the work that goes into training for the Tour de France as well as all the time and money spent supporting the athlete, only to have it taken away on Day 1 because some self-important jerk had to hold an enormous sign out into the road to get on TV. I am glad she has been arrested. Sounds like she'll have to pay a fine.

I could understand if the rider's sponsor sued the woman to recoup some of their costs. Although I don't think she deserves to be financially ruined over this, I would sue for a quantity in proportion to her ability to pay. Wealthy = big lawsuit. Poor = no lawsuit.

I thought about that too, how horrible to have your chances dashed after all the hard work and training. I’d be furious. I agree the offender shouldn’t be ruined, but beyond a fine there should be some sort of service involved. Helping out with chores for the the family of the poor guy who broke his arms? Helping on a safety committee for bike race organizing? Working with a charity to collect money to provide bikes for kids? I know we are an extraordinarily litigious people these days. Hopefully some good can come of things like this and awareness for the future.

I do hope this person is truly sorry for her actions. I doubt they were intentional but still. Use your brain. She should be partly responsible for costs involved for all the people who suffered injury and now need to pay to fix equipment.

Glad they found her - but curious if she came forth or had to be ratted on?


   
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The Rube
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IIRC, she was ratted. There was a search.

When you tell somebody somethin', it depends on what part of the United States you're standin' in... as to just how dumb you are.


   
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Jerry Peters fka DAWoJ
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Cowgirl wrote:

Bertogliat wrote:

The article states one of the riders had to withdraw the next day after finding out he had broken both arms.... yeesh.

Imagine the work that goes into training for the Tour de France as well as all the time and money spent supporting the athlete, only to have it taken away on Day 1 because some self-important jerk had to hold an enormous sign out into the road to get on TV. I am glad she has been arrested. Sounds like she'll have to pay a fine.

I could understand if the rider's sponsor sued the woman to recoup some of their costs. Although I don't think she deserves to be financially ruined over this, I would sue for a quantity in proportion to her ability to pay. Wealthy = big lawsuit. Poor = no lawsuit.

I thought about that too, how horrible to have your chances dashed after all the hard work and training. I’d be furious. I agree the offender shouldn’t be ruined, but beyond a fine there should be some sort of service involved. Helping out with chores for the the family of the poor guy who broke his arms? Helping on a safety committee for bike race organizing? Working with a charity to collect money to provide bikes for kids? I know we are an extraordinarily litigious people these days. Hopefully some good can come of things like this and awareness for the future.

I do hope this person is truly sorry for her actions. I doubt they were intentional but still. Use your brain. She should be partly responsible for costs involved for all the people who suffered injury and now need to pay to fix equipment.

Glad they found her - but curious if she came forth or had to be ratted on?

My preferred punishment would be that she's shoved into a mud puddle and kicked in the head with an iron boot.


   
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Bertogliat
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Apparently the Tour de France is not pressing charges.


   
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Kelly Red
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Good grief, you work your whole life to become an Olympic athlete, you win your slot and then you’re disqualified for smoking a joint. Talk about harsh!

I’m not saying she should have known better but jeez, it’s not like steroids.

Note: Due to inflation dirty deeds will no longer be done dirt cheap.


   
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Cowgirl
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Out of curiosity, is it currently stated somewhere, ie the athletes should know that marijuana use is prohibited and terms for disqualification? If so then I don’t feel bad if thems the current rules.

Now whether that should be a rule is certainly open for debate!!


   
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Karlsson
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It is entirely possible to be of two minds on this at the same time, as mentioned.

1. You know it is banned, don't do it.

2. It is ridiculous that this is banned.


   
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Kelly Red
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Cowgirl wrote:

Out of curiosity, is it currently stated somewhere, ie the athletes should know that marijuana use is prohibited and terms for disqualification? If so then I don’t feel bad if thems the current rules.

Now whether that should be a rule is certainly open for debate!!

I’m sure it is stated. The story I read said she violated international qualification rules on listed banned substances. I guess my comment was more along the lines of why on earth did she risk it? All that work, sweat and sacrifice and you crapped it away for a toke. :ddown:

Note: Due to inflation dirty deeds will no longer be done dirt cheap.


   
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trixR4kids
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Cowgirl wrote:

Now whether that should be a rule is certainly open for debate!!

   
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MNGophers29
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trixR4kids wrote:

Cowgirl wrote:

Now whether that should be a rule is certainly open for debate!!

br>

Exactly! The mind may trick you into thinking you are enhanced, then you giggle hysterically about it.


   
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Bigbeer
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Kelly Red wrote:

Cowgirl wrote:

Out of curiosity, is it currently stated somewhere, ie the athletes should know that marijuana use is prohibited and terms for disqualification? If so then I don’t feel bad if thems the current rules.

Now whether that should be a rule is certainly open for debate!!

I’m sure it is stated. The story I read said she violated international qualification rules on listed banned substances. I guess my comment was more along the lines of why on earth did she risk it? All that work, sweat and sacrifice and you crapped it away for a toke. :ddown:

Her Mom died recently and she went through a low time. She owned up to her mistake and didn’t make any excuses.

She’s from Oregon so it’s legal where she lives. It’s also the opposite of any kind of performance enhancer so the whole thing is dumb.


   
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Kelly Red
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Bigbeer wrote:

Kelly Red wrote:

Cowgirl wrote:

Out of curiosity, is it currently stated somewhere, ie the athletes should know that marijuana use is prohibited and terms for disqualification? If so then I don’t feel bad if thems the current rules.

Now whether that should be a rule is certainly open for debate!!

I’m sure it is stated. The story I read said she violated international qualification rules on listed banned substances. I guess my comment was more along the lines of why on earth did she risk it? All that work, sweat and sacrifice and you crapped it away for a toke. :ddown:

Her Mom died recently and she went through a low time. She owned up to her mistake and didn’t make any excuses.

She’s from Oregon so it’s legal where she lives. It’s also the opposite of any kind of performance enhancer so the whole thing is dumb.

LoL Yeah, it’s dumb. I agree pot isn’t a performance drug, but she knew the rules, hard times or not. Hell if SNOWBOARDERS can pass the test there’s no excuse.

Note: Due to inflation dirty deeds will no longer be done dirt cheap.


   
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Bigbeer
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Kelly Red wrote:

Bigbeer wrote:

Kelly Red wrote:

Cowgirl wrote:

Out of curiosity, is it currently stated somewhere, ie the athletes should know that marijuana use is prohibited and terms for disqualification? If so then I don’t feel bad if thems the current rules.

Now whether that should be a rule is certainly open for debate!!

I’m sure it is stated. The story I read said she violated international qualification rules on listed banned substances. I guess my comment was more along the lines of why on earth did she risk it? All that work, sweat and sacrifice and you crapped it away for a toke. :ddown:

Her Mom died recently and she went through a low time. She owned up to her mistake and didn’t make any excuses.

She’s from Oregon so it’s legal where she lives. It’s also the opposite of any kind of performance enhancer so the whole thing is dumb.

LoL Yeah, it’s dumb. I agree pot isn’t a performance drug, but she knew the rules, hard times or not. Hell if SNOWBOARDERS can pass the test there’s no excuse.

Didn’t they add skateboarding this time too? No way those dudes are stoners....


   
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5 O.T.
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Kelly Red wrote:

Bigbeer wrote:

Kelly Red wrote:

Cowgirl wrote:

Out of curiosity, is it currently stated somewhere, ie the athletes should know that marijuana use is prohibited and terms for disqualification? If so then I don’t feel bad if thems the current rules.

Now whether that should be a rule is certainly open for debate!!

I’m sure it is stated. The story I read said she violated international qualification rules on listed banned substances. I guess my comment was more along the lines of why on earth did she risk it? All that work, sweat and sacrifice and you crapped it away for a toke. :ddown:

Her Mom died recently and she went through a low time. She owned up to her mistake and didn’t make any excuses.

She’s from Oregon so it’s legal where she lives. It’s also the opposite of any kind of performance enhancer so the whole thing is dumb.

LoL Yeah, it’s dumb. I agree pot isn’t a performance drug, but she knew the rules, hard times or not. Hell if SNOWBOARDERS can pass the test there’s no excuse.

She violated the rules that all athletes that engage in international competition are required to adhere to. She has no one to blame but herself. Plenty of reasons to ban marijuana use and to enforce penalties.

Marijuana is a Schedule 1 drug according to Federal law.

https://www.dea.gov/drug-information/drug-scheduling

World Anti doping Agency International Standard Prohibited List

USADA Tokyo Anti-Doping Information

https://www.usada.org/athletes/substances/marijuana-faq/


   
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There is zero reason to ban it, but she got herself kicked by not following the rules and she has already taken responsibility for it.


   
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trixR4kids
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I don’t think there’s a single person on the planet debating whether she technically violated a rule.


   
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Norm
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It makes zero sense to me to come to a complete stop at a stop sign when there is no traffic in any direction. But I do it because thems the rules.


   
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Slap Shot
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Norm wrote:

It makes zero sense to me to come to a complete stop at a stop sign when there is no traffic in any direction. But I do it because thems the rules.

I don't. But I get it.


   
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davescharf
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Last month my wife and I had to protest a charge on our iTunes account because Apple wouldn't reverse a $30 annual charge that we were charged twice for and it kept cancelling the service we use to have an anonymous phone number for our son's birth mom. Apparently because I had to go to American Express to protest the charge to get the second charge removed they have now banned my wife's AMEX card from ever using the iTunes store again.

It's just so annoying that I spent a week trying to resolve it with Apple and they wouldn't reverse it. It's easy enough to use another card but it's still really annoying


   
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The Rube
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davescharf wrote:

Last month my wife and I had to protest a charge on our iTunes account because Apple wouldn't reverse a $30 annual charge that we were charged twice for and it kept cancelling the service we use to have an anonymous phone number for our son's birth mom. Apparently because I had to go to American Express to protest the charge to get the second charge removed they have now banned my wife's AMEX card from ever using the iTunes store again.

It's just so annoying that I spent a week trying to resolve it with Apple and they wouldn't reverse it. It's easy enough to use another card but it's still really annoying

But Apple is the bestest company. ;)

That really sucks, man. 😡

When you tell somebody somethin', it depends on what part of the United States you're standin' in... as to just how dumb you are.


   
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gator
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The PowerTrip Morning Show… I like the show, Chris Hawkey, Cory Cove, and A.J. Mansour are great. Even the side kicks they bring on add to the show. Though the more and more I listen… the more and more Meatsauce has to go. The guy is an annoying clown.

Keep your stick on the ice...


   
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Slap Shot
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Chris Hawkey is everything that is wrong with radio. At least Meatsauce is somewhat playing a bit.


   
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Slap Shot wrote:

Chris Hawkey is everything that is wrong with radio. At least Meatsauce is somewhat playing a bit.

Personally, Meatsauce is everything wrong with radio. And his comedy at the clubs is even worst. He classless…

Keep your stick on the ice...


   
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The Rube
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gator wrote:

The PowerTrip Morning Show… I like the show, Chris Hawkey, Cory Cove, and A.J. Mansour are great. Even the side kicks they bring on add to the show. Though the more and more I listen… the more and more Meatsauce has to go. The guy is an annoying clown.

When they don't talk over each other (which is often, even during the 10-15 minutes I hear the show), it's okay. However, it's a complete sh*show half the time.

When you tell somebody somethin', it depends on what part of the United States you're standin' in... as to just how dumb you are.


   
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fightclub30
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This is now the 5th time we have tired to schedule a Recall Repair for my wife's Ford Edge, only to have it cancelled the night before for "Parts are not available to perform this repair."

And now it is a 2nd dealership who is denying the work for ultimately the same reason; "Lack of Service history".

They tell me there is a national parts shortage (then don't let me schedule the appointment when I call in...) for these parts. I explain that I am getting letters from Ford saying "Parts are available please schedule your appointment". I am then told that yes they have parts, but not many, and they are reserving those parts for customers with a service history. I have no service history with any dealership. It's also great to know that you don't care about the fact that I bought the car from you or parts from you; "We don't really make any money on parts."

This is no doubt bad practice, but seems borderline illegal. I believe there is some court case where a manufacturer cannot deny your warranty because of work done at an independent garage or work done on your own. This isn't even warranty work, it is a recall!

I hate dealerships so, so, so much!!! I think the Minnesota AG will be getting a call in the coming days.

I guess dealerships don't make money selling cars or parts, they make it all in the financing of 84 month loans, and the extended warranties.


   
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davescharf
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fightclub30 wrote:

This is now the 5th time we have tired to schedule a Recall Repair for my wife's Ford Edge, only to have it cancelled the night before for "Parts are not available to perform this repair."

And now it is a 2nd dealership who is denying the work for ultimately the same reason; "Lack of Service history".

They tell me there is a national parts shortage (then don't let me schedule the appointment when I call in...) for these parts. I explain that I am getting letters from Ford saying "Parts are available please schedule your appointment". I am then told that yes they have parts, but not many, and they are reserving those parts for customers with a service history. I have no service history with any dealership. It's also great to know that you don't care about the fact that I bought the car from you or parts from you; "We don't really make any money on parts."

This is no doubt bad practice, but seems borderline illegal. I believe there is some court case where a manufacturer cannot deny your warranty because of work done at an independent garage or work done on your own. This isn't even warranty work, it is a recall!

I hate dealerships so, so, so much!!! I think the Minnesota AG will be getting a call in the coming days.

I guess dealerships don't make money selling cars or parts, they make it all in the financing of 84 month loans, and the extended warranties.

Last figures I saw was 46% of auto dealer profit was from service and 29% from financing.

This story alone almost makes me never want to consider buying a Ford in the future. I think you should contact their corporate folks to let them know this is happening in their dealer network. You could also tell them you have no issues putting them on the lawsuit if that recall were to cause a future problem for your family ;)

To your point this is exactly why people hate dealerships


   
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Steve MN
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Most dealerships are happy to do recall repairs. As Dave points out, they make a HUGE portion of their profit from the service department. They're not really making money on the parts, they're making money on the labor, and it's a guaranteed payment, no having to argue with the warranty company or anything on if something is covered... if the manufacturer issued a recall, they WILL get paid for the work. I had a car that had a recall issue that I kept getting repair offers on (from different dealerships than I bought it at) for a couple years after I'd sold it to a "we buy junk cars" group.

What I don't understand is why, once they have a repair scheduled, they don't set aside the parts needed. Once or twice, ok, maybe something went wrong on an earlier repair for the same issue, but FIVE times?!?!?

B1G refs... corrupt, or just incompetent?


   
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JC65
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Steve MN wrote:

What I don't understand is why, once they have a repair scheduled, they don't set aside the parts needed. Once or twice, ok, maybe something went wrong on an earlier repair for the same issue, but FIVE times?!?!?

I expect they're scheduling service based on when they expect to receive the part, and the part isn't showing up.

The supply chain people I'm hearing from told me about EIGHTEEN WEEK lead times for some of the parts we rely on. They suspect a lot of that is padding and I sure do hope they're right.


   
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Steve MN
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JC65 wrote:

Steve MN wrote:

What I don't understand is why, once they have a repair scheduled, they don't set aside the parts needed. Once or twice, ok, maybe something went wrong on an earlier repair for the same issue, but FIVE times?!?!?

I expect they're scheduling service based on when they expect to receive the part, and the part isn't showing up.

The supply chain people I'm hearing from told me about EIGHTEEN WEEK lead times for some of the parts we rely on. They suspect a lot of that is padding and I sure do hope they're right.

I suppose that makes sense... but that's a HORRIBLE practice.... make the customer shuffle their life to get in to get a safety issue fixed, and keep cancelling?

B1G refs... corrupt, or just incompetent?


   
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5 O.T.
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Bertogliat wrote:

JC65 wrote:

When seeing videos like this I just hope the motorcyclists only hurt themselves and not anyone else. I know it's callous but I can't help but think "serves him right" when seeing the video above.

My softball team had a new kid one year. He was 21-22 and thought he was the world's greatest motorcyclist. He would not stop talking about how great he was. Once he found out one of our teammates was a cop, he would spend hours trying to convince him they should allow special permits for riders, like him, who can do wheelies and other tricks so the cops won't harass them for it.

Then one day he was in an accident. Non-life threatening, but scary. I never had to listen to that BS again.

https://twitter.com/SteveInmanUIC/status/1414763885207244807


   
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Goldy Guy
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We have had nothing but trouble with Sonju Ford in Two Harbors. They are by far the worst business to ever deal with. They don't stand behind their warranties and belittle you. They even blocked my wife's phone number while they had our car in their possession for eight months!! It was ridiculous. I have no idea how the service manager there has a job. Zero people skills and just a complete lack of anything. We ended up having to get it towed from their service center to a ford dealership in Duluth to finally get the needed repairs done, which were under warranty. It took a total of 10 months, all the while we were paying on a vehicle we did not have in our possession. What a mess. Never again.


   
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Bertogliat
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Goldy Guy wrote:

We have had nothing but trouble with Sonju Ford in Two Harbors. They are by far the worst business to ever deal with. They don't stand behind their warranties and belittle you. They even blocked my wife's phone number while they had our car in their possession for eight months!! It was ridiculous. I have no idea how the service manager there has a job. Zero people skills and just a complete lack of anything. We ended up having to get it towed from their service center to a ford dealership in Duluth to finally get the needed repairs done, which were under warranty. It took a total of 10 months, all the while we were paying on a vehicle we did not have in our possession. What a mess. Never again.

OMG. 10 months of payments on a car you couldn't use..... :nutz:


   
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Kelly Red
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Goldy Guy wrote:

We have had nothing but trouble with Sonju Ford in Two Harbors. They are by far the worst business to ever deal with. They don't stand behind their warranties and belittle you. They even blocked my wife's phone number while they had our car in their possession for eight months!! It was ridiculous. I have no idea how the service manager there has a job. Zero people skills and just a complete lack of anything. We ended up having to get it towed from their service center to a ford dealership in Duluth to finally get the needed repairs done, which were under warranty. It took a total of 10 months, all the while we were paying on a vehicle we did not have in our possession. What a mess. Never again.

Yikes! Boy if that was me I’d be escalating the situation. I’d contact Ford and lodge a complaint. Those dealerships/branded service centers are linked to Ford, they need to know when one falls that far short of customer service. I would send a bullet outline to Ford, do NOT send to the GM or President. Look online and see if you can find a VP to start with. (Check Elliott Advocacy under their CAR forum for current names/emails). Besides telling them about these serious issue lapses, what do you want as compensation? They’re not going to give you 8-10 months of payments, but I’d ask for the towing charge, extended warranty if you want and a round amount for your problems. I would drive home the point you had to pay for a car you couldn’t use AND that another dealership had the repair done in minimum time. Honestly that’s outrageous.

A second email to the MN AG may also light a fire.

Note: Due to inflation dirty deeds will no longer be done dirt cheap.


   
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