Portal Forum General General Discussion Consumer Research Reply To: Consumer Research

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In this case disputing with the CC company should not be difficult if you’re only disputing 1 charge and if you were double billed. You will have at the very least confirmation of the booking from Expedia. Your CC company will be able to verify 2 charges likely closely made in timing for the same amount. It’s easy to surmise the Expedia charge spurred the Rental Co charge since your Expedia confirmation will validate which rental company you booked.

As for using online agencies I always get confirmation in writing from the hotel/car agency in addition to something from Agoda, airbnb, whatever. That way when you show up you have their validation of the reservation. If you don’t get one within 1 hour of completing your reservation contact the merchant and get it.