Portal Forum General General Discussion Consumer Research Reply To: Consumer Research

#151377 Quote
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We booked a rental car for our upcoming trip through Expedia. We have used them many times before when booking flights, hotels and cars with zero issues. Now the car rental company that we will get our car from charged us as well. So we have been double charged. We called the rental car company and they said we need to talk to Expedia. We called Expedia and they said we need to call the rental car company. We have spent way too much time on the phone with this so far (hours on hold). I guess an option is to dispute one of the charges with my CC company. Has anyone ever experienced this situation with Expedia or priceline etc and any tips to get things moving along faster? Thanks.