Portal Forum General General Discussion Things That Stick In Your Craw Reply To: Things That Stick In Your Craw

Steve MNSteve MN
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Most dealerships are happy to do recall repairs. As Dave points out, they make a HUGE portion of their profit from the service department. They’re not really making money on the parts, they’re making money on the labor, and it’s a guaranteed payment, no having to argue with the warranty company or anything on if something is covered… if the manufacturer issued a recall, they WILL get paid for the work. I had a car that had a recall issue that I kept getting repair offers on (from different dealerships than I bought it at) for a couple years after I’d sold it to a “we buy junk cars” group.

What I don’t understand is why, once they have a repair scheduled, they don’t set aside the parts needed. Once or twice, ok, maybe something went wrong on an earlier repair for the same issue, but FIVE times?!?!?